Tbilisi is a fast-moving city where people and businesses need fast, reliable, and affordable courier services on a daily basis. This guide describes everything you need to know about courier services in Tbilisi: types of services, tariffs, insurance, packaging recommendations, and how to choose a partner — such as Trackings.GE.
What types of courier services are available?
Standard delivery — an economical option with reasonable delivery times; ideal for everyday parcels.
Express — fast Same-day delivery or delivery within 24 hours. Suitable for business documents and “urgent” orders.
Cash on Delivery (payment to the courier) — a convenient option for customers of online stores. (Trackings.GE provides Cash On Delivery service).
Insurance (shipment insurance) — an option for insuring valuable or sensitive items.
Door-to-door and pickup points — collection and delivery to a specific address or to a pickup point.
How to properly choose a courier in Tbilisi — 6 steps
Define your need — express or standard? Decide on the criteria (speed, price, reliability).
Check reputation — review ratings, feedback, and business experience. Companies such as Trackings.GE provide transparency and service descriptions.
Payment terms — payment models (online, Cash on Delivery, deferred) and service fees.
Ease of ordering — online tracking, API, and integrations (Shopify, CS-Cart, and others) improve customer experience.
Insurance and liability — verify the terms, insurance limits, and compensation periods.
Logistics network — nationwide coverage and a network of pickup points.
Pricing and tariff factors
Tariffs are determined by the following factors: weight, size, type of service (standard/express), insurance cost, and additional services.
Packaging — how to ensure parcel safety
Use a sturdy box or padded packaging for fragile items.
Insure valuable items and add internal protection (bubble wrap, paper).
Labeling: indicate contact information and appropriate “fragile” or “do not turn over” markings.
For thin or fragile items, use certified packaging — some couriers provide it additionally upon request.
Tracking and communication
The best courier companies provide real-time tracking, delivery status notifications, and direct communication with the customer. For e-commerce businesses, API/plugin support is important so that orders are sent automatically from the system.
Tips for small businesses
Negotiate pricing in case of shipment volume.
Use Cash On Delivery service (payment to the courier) only with customers you trust.
Integration with e-commerce platforms (Shopify, CS-Cart) saves time and reduces the risk of errors. Trackings.GE has extensive experience in e-commerce integrations.
Frequently Asked Questions (FAQ)
What is the average delivery time within Tbilisi?
Standard delivery may arrive the day after order pickup; express delivery — on the same day.What should I do if the parcel is damaged?
Make sure the parcel was packaged according to all rules and requirements. Take photos of the damaged product and contact the support team to clarify details.Conclusion and recommendation
If you want safe, fast, and responsible courier service in Tbilisi, pay attention to company reputation, tracking capabilities, and the balance between price and quality. If you are looking for a complete solution for e-commerce or private deliveries, review Trackings.GE offers — the company provides nationwide services, Cash On Delivery, and infrastructure to handle both small and large volumes.